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Sr. Executive/ Executive, Customer Care and Counseling (Female)
Persona Beauty Care Ltd
JOBID: #069692
Responsibility:
  • To ensure and maintain professional etiquette
  • To interact extensively with customers to clarify their needs with satisfaction
  • To carry out the daily operations of the customer service
  • To receive customer enquiries and initiates appropriate action after liaison with the respective person
  • To deal with dissimilar types complaints and resolve with creative personality
  • To ensure marketing tools availability and deliver the appropriate information
  • Conducts routine tasks as directed by the management
Education Requirement:
  • The incumbent should have at least graduation in any discipline from any reputed university.

 

Additional Requirement:
  • Minimum 3-5 years direct Customer Care Experience; No prior beauty industry experience required.
  • Have to be smart, good looking, energetic, self motivated and ambitious to contact with customer.
  • Must have advanced situational judgment -ability to know what is needed to satisfy the customers.
  • Technical competencies: basic computer skill-MS-Office, good typing skill.
  • Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone
  • Good listening skill: Must have abilities to understand others' tone quite quickly
  • Communication Skill: Oral fluency Bangla and English, Confident tone, correct and well structured conversation and written skill
  • Flexibility: One should have willingness to work both shifts and on public holidays.
No. Of Vacancy: N/A
Salary: Negotiable
Other Benefits:
  • Attractive salary and benefit will be offered to the deserving candidates

 

Company Description:

Persona Beauty Care Ltd.Address : House 121-D, Road 44, Gulshan Avenue, Gulshan 2, Dhaka 1212

Apply Instruction:
Apply Online: Please signin or signup to apply.
 
#
Job Highlights
 
# Category: Customer Support/ Call Center Category
 
# Position Level: Mid
 
# Employment Type: Full Time Job
Location:
Country : Bangladesh
Division: Dhaka,
Address:  
Deadline:
31 Days, 0 Hours, 0 Mins, 0 Seconds Left
Published: 14 Mar 2017   |   Deadline: 14 Apr 2017
Who Can Apply:
 
# Age: Not Mentioned
 
# Gender: female
 
# Experience Required: 3 - 5 Years