0 Executive Sr Executive Customer Service Credit Realization - Rakeen Development Company BD Ltd
Executive/ Sr. Executive - Customer Service (Credit Realization)
Rakeen Development Company (BD) Ltd.
JOBID: #084443
  • Communicate customers by answering product and service questions; suggesting information about the products and services.
  • Deal directly with customers either by telephone, electronically or face to face.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Respond promptly to customer inquiries.
  • Provide pricing and delivery information.
  • Obtain and evaluate all relevant information to handle product and service inquiries.
  • Maintain Relationship with customers to ensure optimum and secured revenue.
  • Providing customer service and system performance to increase efficiency (calling, issue letter, accepting/rejecting client’s request).
  • Prepare Deed of Agreement between Developer & Valued Client.
  • Dealing with our enlisted lawyer regarding all the legal procedures such as Deed, TPA vetting and so on.
  • Dealing with various financial organizations to get the disbursement of House loan for the client supporting by providing require documents such as Builders letter and so on.
  • Communicating regularly with the lawyer, various financial Organizations & with the valued Clients.
  • Sitting the clients regarding the Deed of Agreement & make them understand all the clauses.
  • Maintaining strong data base of existing client with all related information.
  • Preparing sales report.
  • Regularly update available chart of product segregating various status.
  • Cash flow forecasting and collection planning.
  • Regularly follow-up with clients regarding dues collection.
  • Going outside to the client’s premises for collection.
  • To be expertise in operating ERP software.
  • Giving Entry Apartment Information in the ERP Software.
Education Requirement:
  • Must have a Masters in Accounting, Finance, or any other business related subject.

Additional Requirement:
  • Ability to work under pressure.
  • Should be proactive, innovative, adaptable and energetic.
  • Strong skill at organizing, planning, directing and problem analysis & solving.
  • Ability to Multi-task, prioritize and manage time effectively.
  • Strong analytical and interpersonal skills.
  • Attention to detail and accuracy.
  • Willing to go outside for collection frequently.
  • Must have experience of working in big project.
  • Must have project handing over experience.
  • Must have clear ideas regarding registration process.
  • Excellent written and verbal communication skills in English & Bengali.
  • Proficient in Microsoft Office Suite specially Microsoft Excel.
No. Of Vacancy: 3
Salary: Negotiable
Other Benefits:
  •  Festival Bonus, Yearly Increment, Gratuity, Group Insurance etc.
Company Description:

 Rakeen Development  Company (BD) Ltd.


Apply Instruction:

Candidates are requested to send their complete and updated Resume with cover letter and 2 copies of recent passport size photograph to Manager (HR & Admin), Rakeen Development Company (BD) Limited, Bijoy Rakeen City, Plot # 1/2, Block D, Section 15, Mirpur, Dhaka or E-mail: cvhrm@rakeenbd.com

Application Deadline: August 22, 2017



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Job Highlights
# Category: Customer Support/ Call Center Category
# Position Level: Mid
# Employment Type:Full Time Job
Country : Bangladesh
Division: Dhaka,

District : Dhaka

Rakeen Development Company (BD) Limited, Bijoy Rakeen City, Plot # 1/2, Block D, Section 15, Mirpur, Dhaka

Published: 07 Aug 2017   |   Deadline: 22 Aug 2017
Who Can Apply:
# Age: Not Mentioned
# Gender: N/A
# Experience Required: 2 - 3 Years
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