Synesis IT Ltd.
- Render consulting services and act to ensure customer meets deadlines.
- Install company software suite at customer sites.
- Configure and ensure software changes to system to assist in business organizational changes.
- Analyze system and compile system change needs as requested by customer.
- Improve software to meet customer’s business needs and follow best practices, standards and documentation.
- Inspect changes before customer performs user acceptance testing.
- Handle customer User Acceptance, Outage Notification and Change Control procedures and documentation.
- Coordinate with customer to resolve issues.
- Review system issues and act suitably
- Handle customer request priorities.
- Extend user support and training to customer and support users.
- Record and manage customer specific implementation user guides for company application’s user community.
- Configure changes and upgrade software systems.
- Load baseline security data to Client database.
- Take client engagement through lifecycle.
- Training to the user. .
Applicants should have at least B. Sc (Hons) in Computer Science/ Engineering/ IT from any reputed university
- Troubleshooting of Desktop/ Laptop, Computer hardware, software, web server and networking problems.
- Must have strong communication, analytical and problem solving skills and be comfortable speaking on the phone to customers.
- Open to travel anywhere in Bangladesh.
- Performing data backups and disaster recovery operations.
- Knowledge of anti-virus, Network Printer, Scanner, Router, Switch, UPS.
- Strong knowledge on latest Microsoft Technologies.
- Strong communication skill (written & spoken) in both English & Bengali.
- Good presentation skill in both English and Bengali.
- Must be energetic and able to work under pressure, independently with fixed deadlines.
- Dynamic, motivated, self-driven and proactive, self-starter, energetic and target oriented to achieve the goal.
- As per organization rules.
Synesis IT Ltd., one of the leading information technology company of Bangladesh, offers broad spectrum of service portfolio in the domain of IT consultancy, enterprise applications, software development, infrastructure management, IT enabled services and outsourcing to help its clients worldwide to improve their business performance. To learn more about Synesis IT, please log on to http://www.synesisit.com.bd/
Synesis IT now invites applications from candidates who are talented and maintaining high ethical standard for the post of Implementation Engineer. The candidates who possess self driven, innovative attitude with problem solving skills will discover their right environment and find fast track career growth in Synesis IT.
Please E-mail your updated resume along with a cover letter and your photograph to firstname.lastname@example.org by September 10, 2017 and mention the position applied for in the subject line.
Category: IT/Telecommunication Category
Position Level: Mid
Employment Type:Full Time Job
Country : Bangladesh
District : Dhaka
Job Location: Dhaka.
Published: 10 Aug 2017 | Deadline: 10 Sep 2017
Age: Not Mentioned
Experience Required: 2 - 4 Years