0 Jr Executive Executive CS - Bproperty com
Jr. Executive/ Executive - CS
Bproperty.com
JOBID: #085573
Responsibility:
  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different Bproperty's services spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment.
  • Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling.
  • Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
  • Grow and nurture customer relationships on every interaction that results in measurable Customer value
  • Document necessary account information and offer custom solutions that benefit the customer.
  • Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
  • Balance customer interests with the interests of Bproperty.
  • Deliver Employees, Customers and Shareholder metrics as per goals
  • Resolve all customer queries and follow established problem ticket recording procedures as appropriate.
  • Gather relevant information from customers as required and update it accurately to facilitate the decision making process.

 

Education Requirement:
  • At least graduate from reputed public/ private universities in Bangladesh

 

Additional Requirement:
  • Age 22 to 30 year(s)
  • Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
  • Strong written and verbal communication.
  • Analytical mind & attention to detail.
  • Knowledge of E-commerce industry is preferred but not mandatory.
  • Demonstrated consultative experience, ability to influence, resourceful.
No. Of Vacancy: 1
Salary: Negotiable
Other Benefits:
  • Very fast career growth.
  • Outstanding working environment.
  • Attractive compensation package
Company Description:

Business : Real estate property business thourgh online & offline.

 

 

Apply Instruction:

Only short listed candidates will be called for initial interview. 
If you think you have the required qualification & aptitude

Application Deadline : Sep 21, 2017

Sorry, this Job dateline is expired!
Job Highlights
 
# Category: Customer Support/ Call Center Category
 
# Position Level: Mid
 
# Employment Type:Full Time Job
Location:
Country : Bangladesh
Division: Chittagong,

District : Chittagong
Address:  

Job Location

Chittagong Division, Dhaka Division

Deadline:
Expired
Published: 22 Aug 2017   |   Deadline: 21 Sep 2017
Who Can Apply:
 
# Age: 22 - 30 Years
 
# Gender: N/A
 
# Experience Required: 3 - 5 Years
Social Media Share